SM Autos

Terms and Conditions

The vehicle specifications that are contained on our website may contain technical inaccuracies and typographical errors. The information in these pages may be updated from time to time and may at times be out of date.

All trade marks, names, and logos are the proprietary marks of us or of our associated companies. Marks identifying third parties are owned or licensed by those third parties or their associated companies. Nothing in these terms and conditions in any way confers on you any licence or right under any trade marks, names or logos.

Except as expressly permitted by these terms and conditions, you may not copy, reproduce, redistribute, download, republish, transmit, display, adapt, alter, create derivative works from or otherwise extract or re-utilise any of the contents of the Website. In particular, you must not cache any of the contents for access by third parties nor mirror or frame any of the content of the Website nor incorporate it into another website without our express written permission.

If any of these terms and conditions shall be held to be invalid or unenforceable, it shall not affect the enforceability of any of the remaining provisions.

These terms and conditions shall be governed by and in accordance with English law and subject to the exclusive jurisdiction of the English Courts.

If you do not agree to obey these terms and conditions you must stop using the Website immediately.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

A deposit can be taken to hold any vehicle pending final purchase to avoid disappointment. Payment for your vehicle can be made via the following methods: Debit card / Credit card / Bankers draft / Cash / Personal cheques* / Credit card cheques* / Bank transfer*. Please note we do not accept Business credit or debit cards. Finance can be arranged upon request. Part exchange welcome, please contact us including full details of your vehicle so we can give you an accurate guide price. * Vehicle will only be released/delivered upon receipt of cleared funds. All images of the vehicles are owned exclusively by SM Autos Ltd and are not to be reproduced or used for any other purpose without express permission from SM Autos Ltd. Please note we do not operate an organised distance selling scheme as defined by The Consumer Contracts (Cancellation, Information and Additional Charges) Regulations 2013. Therefore, even if you choose to not view your vehicle at our premises prior to purchase, you will not be entitled to cancel your order under any 14 day cancellation period. All other statutory rights remain unaffected.

Vehicle Exclusivity

By You paying £99 via the Reserve tab You agree You are arranging exclusivity with regards to the chosen vehicle. This thereby enables Us to remove the vehicle from retail sale and apply a reserve status for You. The amount of the exclusivity fee is subject to variation at the sole discretion of Us and will not be less than £99 per vehicle and typically £450. On receipt of the exclusivity monies We will remove a vehicle from sale to the general public for a period no longer than 7 days.

If You are requesting exclusivity for a vehicle via the electronic facilities on our Website www.smautos.com (or any other url Used under license by Us) then We will remove a vehicle from sale to the general public for a period no longer than 5 days and You have an obligation to be in contact with Us via one of our stipulated methods within 24 hours of placing the exclusivity reservation. Failure to do so will result in Us acting in good faith in assuming that Your intention is to rescind the transaction. As a result, the vehicle will be removed from reserved status and any monies received as cleared funds in our bank account will be returned in full to Your original source of funds.

In the event where We fail to arrange Secured Finance or Unsecured Finance for You once You have reserved a vehicle and You are unable to obtain it elsewhere, You are entitled to a full refund of the exclusivity fee monies less any failed appointment charges as defined below. These monies will be returned to You by Us by way of manual cheque or if a debit/credit card was used for the original deposit, by way of refund to that payment card.

Your exclusivity is valid once You receive either a verbal or written (via email and/or text) “confirmation of exclusivity” from SM Autos Ltd.

We may be unable to accept an exclusivity fee under certain circumstances. We will advise You by email if this is the case within 24 hours.

We reserve the right to withdraw exclusivity if a part exchange value cannot be agreed upon in principal.

Upon Your scheduled appointment following reservation, You are not obliged to drive away on the day but to confirm the purchase We may ask for a deposit and settlement of the balance within a further 7 days of viewing the vehicle.

In the unlikely event that the readiness or preparation of Your vehicle be delayed We will advise You in writing via email and/or text with a minimum of 24 hours notice and offer an extension to Your exclusivity.

Failed Appointment Charge: We reserve the right to invoke a Failed Appointment Charge of £100 per instance to compensate Us for costs incurred for a failure by You to meet an agreed appointment made with Us that was previously confirmed in writing via email and text. Failed Appointment Charges will be waived should You provide in writing a minimum of 24 hours’ notice of Your inability to meet the agreed appointment. An appointment includes agreed dates and times with a 30 minute leeway to view a vehicle on which exclusivity has been arranged and also appointments to take delivery of the Goods.

Privacy Policy

At SM Autos Limited we care about the privacy of our visitors and we are committed to protecting your privacy and data at all times.

It is not our policy to collect any personal data without fist advising you of this. You will always know when you are providing personal data to us as we will advise you of it at the time. For example if you fill in a form or make an order from this website we will need to take certain information from you in order to complete and process your order. This will include details relating to your mode of payment. We do not store any transaction details as we use Secure epayments as our third party merchant processor.

We will use any data that you to provide to us to notify you of offers or products that may be of interest you but at no time will we provide your data to third parties for their marketing activities.

The security of all information that we collect and store is critical and we observe strict data security quidelines to make sure that all data is stored and processed securely.

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